Privacy Policy

This Privacy Policy explains how Agata Yasim Sukarto, operating publicly as Agata Sim, collects, uses, discloses, and protects your personal information when you visit this website or engage in any services offered. 

By using this website, you consent to the practices described in this Privacy Policy. 

We may collect the following types of information: 

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Personal Information 

• Name 

• Email address 

• Phone number 

• Billing information (processed securely through third‑party payment providers) 

• Any information you voluntarily share through forms, bookings, or communication 

Session‑Related Information 

During healing sessions, you may share personal experiences, emotional states, or intentions. These are kept confidential and are not recorded or stored unless you explicitly request otherwise. 
 

Automatically Collected Information 

When you visit the website, certain data may be collected automatically, such as: 

• IP address 

• Browser type 

• Device information 

• Pages visited 

• Cookies or similar technologies 
   

This helps improve website performance and user experience. 

Your information may be used for: 

• Managing bookings and delivering services 

• Responding to inquiries or support requests 

• Sending session confirmations or reminders 

• Sending updates or promotional messages (only with your consent) 

• Improving website functionality and user experience 

• Fulfilling legal or regulatory obligations 

We do not sell, rent, or trade your personal information. 

All healing sessions—including Reiki, Rahanni, sound healing, and Spirit Release Therapy—are held in strict confidentiality. 
 

Information shared during sessions is never disclosed unless: 

• You provide explicit consent 

• Disclosure is required by law 

• There is a risk of harm to yourself or others 

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. 

This includes: 

• Secure third‑party payment processors 

• Encrypted communication channels where applicable 

• Limited access to personal data 

• Secure storage practices 

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 

Your information may be shared only in the following situations: 

Service Providers: 

• Third‑party platforms used for payments, scheduling, or email communication. 

Legal Requirements: 

• If required by law, regulation, or court order. 
   

We do not share your information with advertisers or unrelated third parties. 

This website may use cookies or similar technologies to: 

• Improve website performance 

• Understand user behaviour 

• Personalize your experience 

You may disable cookies in your browser settings, though some features may not function fully. 

Under Singapore’s PDPA, you have the right to: 

• Request access to your personal data 

• Request correction of inaccurate information 

• Withdraw consent for the collection or use of your data 

To make a request, please contact us using the details below. 

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. 

Session notes (if any) are not kept unless you request ongoing support that requires continuity. 

This website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. 

We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the updated policy. 

For questions, requests, or concerns regarding your personal data, please contact: 

Agata Yasim Sukarto (Agata Sim) 

Email: hello@agatasim.com 

Singapore 

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Last updated: 24/02/2026